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Goodwill Industries Review

Brand popularity

5.0 - Extremely popular brand

eCommerce rating

4.0 - 4 e-commerce features offered

Shipping & returns policies

1.0 - 1 rating - expand

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

4.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

1.0 - 1 rating - expand

Seasonal sales & events

1.8 - 4 ratings - expand
Black Friday deals 2.0 - 1 rating View & discuss
Cyber Monday deals 2.0 - 1 rating View & discuss
Presidents’ Day sales 2.0 - 1 rating View & discuss
Valentine’s Day deals 1.0 - 1 rating View & discuss

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Goodwill Industries Review: Goodwill Industries Pros & Cons

Goodwill Industries (goodwill.org) is a very popular resale & consignment store which competes against other resale & consignment shops like Poshmark, thredUP, Depop, Fashionphile and The RealReal. Based on our in-depth Goodwill Industries review, when compared to its competitors, Goodwill Industries is a mid-range performing brand within its category. Read the full Goodwill.org review below for more details.

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  • Fair trade products: Does each store offer fair trade products? Is each shop fair trade certified?
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  • Products made in USA: Are each store products made in the USA? Does each shop manufacture their products in the United States?
  • Sizing guides: Does each store offer a sizing guide on their website? Does each shop have a fit guide to help me with sizing?
  • Cruelty-free products: Are products sold at each store cruelty free? Does each shop sell cruelty-free products?
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  • Eco-friendly materials: Does each store use eco-friendly materials? Does each shop use recyclable materials?
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Knoji has 51 Goodwill Industries reviews and ratings as of June 15, 2026. Knoji editors and the Knoji shopper community have reviewed Goodwill Industries and compared it against 604 top resale & consignment brands, reviewing Goodwill Industries based on product and store features. Knoji reviews and ranks Goodwill.org and other resale & consignment shops based on how many features each offers and based on a 5-star rating scale. Based on these factors and 51 Goodwill Industries reviews, Goodwill Industries earns an overall score of 4.1 out of 5.0 points. Goodwill Industries offers 4 total features. Goodwill Industries' review score is also boosted by the fact that it is a popular brand with good recognition among consumers.

goodwill.org
Rated 4.1 - 51 ratings
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About Goodwill Industries

Goodwill Industries is a large resale & consignment company operating the e-commerce site goodwill.org. Goodwill Industries sells its products and services in the resale & consignment industry. Goodwill Industries is a less active brand when it comes to discounting and offering coupons. Goodwill Industries has a mix of reviews among shoppers on Knoji, with 51 ratings and an average rating of 2.6 stars. Goodwill Industries scores decently compared to other brands in the resale & consignment industry, providing 4 e-commerce features to better serve its customers.

Goodwill Industries' Review Scorecard

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